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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bob Burns

Bob Burns

November 4, 2024

5  out of  5
rating by Bob Burns
"Jacob Townsend was fantastic in reviewing my current policies that I have with another insurance agency. He created new policies with State Farm that saved me a lit of money on auto and home. I would highly recommend this company."
We responded:
"Jacob, thank you for your wonderful review! I'm happy to hear that Jacob was able to review your current policies and create new ones that saved you money on auto and home insurance. Your recommendation means a lot to us. If you have any further questions or need assistance, our office is here to help. - Austin Stein - State Farm Insurance Agent, Damascus, MD"
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Parth Patel

October 5, 2024

5  out of  5
rating by Parth Patel
"I am with state farm since 1983"
We responded:
"Thank you, Parth, for your loyalty and trust in State Farm. We're happy to have had the opportunity to serve you for so many years. If you ever need anything, our office is here to help! - Austin Stein - State Farm Insurance Agent, Damascus, MD"
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david chew

September 10, 2024

5  out of  5
rating by david chew
"awsome guys very helpfull jake is great"
We responded:
"Thanks, David! I'm glad you found our team helpful and had a great experience with Jake. We're here for any future needs you might have. - Austin Stein - State Farm Insurance Agent, Damascus, MD"
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Bridgett Charlton

August 26, 2024

5  out of  5
rating by Bridgett Charlton
"I am so happy State Farm called me with a lower quote. I'm happy to be back with them. They have been nothing but good to me. I'm sorry I ever left in the first place."
We responded:
"Bridgett, I'm happy to have you back with us and grateful for your kind words. It's wonderful to know that our efforts to provide a lower quote made a difference for you. If you need any assistance in the future, our office is here to help. - Austin Stein - State Farm Insurance Agent, Damascus, MD"
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Katy Ruprecht

August 24, 2024

5  out of  5
rating by Katy Ruprecht
"John has been awesome! Bot only did he set me up with a better price on car insurance and got me life insurance… I emailed him for my daughters renters insurance and we had a policy by the end of the day! Recommend him to everyone!"
We responded:
"Katy, thank you for your wonderful review. I'm glad John could assist you with auto insurance, life insurance, and your daughter's renters insurance promptly. We appreciate your recommendation and are here for any future needs. - Austin Stein - State Farm Insurance Agent, Damascus, MD"
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marde

August 18, 2024

5  out of  5
rating by marde
"John and the team here are amazing!"
We responded:
"Hey Marde, Thanks for the awesome review! I'm glad John and the team could provide such great service. We're here if you need anything else. - Austin Stein - State Farm Insurance Agent, Damascus, MD"
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Kaitlin Williamson

August 17, 2024

5  out of  5
rating by Kaitlin Williamson
"Katie was an immense help to me the other day. It can be so frustrating talking to people on the phone but she never once dismissed my concerns and assured me we could come to a solution. Having someone so considerate on your team is a must! Thank you again Katie!"
We responded:
"Hey Kaitlin, Thanks for sharing your experience! I'm glad Katie was able to assist you and address your concerns. Having considerate team members like Katie is important to us. If you need any further assistance, feel free to reach out. - Austin Stein - State Farm Insurance Agent, Damascus, MD"
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Imran Hussain Shah

August 16, 2024

5  out of  5
rating by Imran Hussain Shah
"I recently had the pleasure of working with Austin for my insurance needs, and I couldn't be more impressed with the service I received. From the initial consultation to the finalization of my policy, Austin demonstrated exceptional knowledge, professionalism, and a genuine commitment to helping me find the best coverage. Austin took the time to thoroughly explain all of my options, answer my numerous questions, and tailor a policy that perfectly suited my needs and budget. Their attention to detail and willingness to go the extra mile made the entire process smooth and stress-free. I highly recommend me Austin to anyone in need of insurance services. Their dedication to providing outstanding customer service truly sets them apart from the rest. Thank you, Austin for making insurance shopping a positive experience!"
We responded:
"Imran, thanks a ton for your awesome review! I'm really glad to hear that you had such a positive experience with your insurance needs. It was my pleasure to help you find the best coverage, and I'm happy that the process was smooth and stress-free for you. Your recommendation means a lot! If you ever need any further assistance, don't hesitate to reach out. - Austin Stein - State Farm Insurance Agent, Damascus, MD"
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michelle petty

August 15, 2024

5  out of  5
rating by michelle petty
"Katie was super helpful, She has amazing communication helping me out with some issues that I have had! She provided great service & is super genuine. She makes sure your problem is solved within one phone call."
We responded:
"Hey Michelle, Thanks for the awesome review! I'm glad Katie could help you out and provide such great service. It's great to know she resolved your issues quickly and effectively. If you need anything else, we're here for you. - Austin Stein - State Farm Insurance Agent, Damascus, MD"
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carla duran

August 15, 2024

5  out of  5
rating by carla duran
"Katie is a fantastic Agent. She is beyond helpful and always so kind❤️ you are lucky if you get work with her cause she will do her best to get you the best outcome!"
We responded:
"Hey Carla, Thanks a bunch for the awesome review! I'm so happy to hear that Katie has been so helpful and kind. We're definitely lucky to have her on our team! If you ever need anything else, don't hesitate to reach out. - Austin Stein - State Farm Insurance Agent, Damascus, MD"
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Sophie Oristian

August 15, 2024

5  out of  5
rating by Sophie Oristian
"Katie was absolutely amazing and so helpful!! Thank you Katie!"
We responded:
"Hey Sophie, Thanks a lot for the awesome review! I'm so happy Katie could help you out! If you need anything else, just let us know. - Austin Stein - State Farm Insurance Agent, Damascus, MD"
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Mallory Turecky

August 15, 2024

5  out of  5
rating by Mallory Turecky
"Katie was amazing! She provided excellent customer service and was vastly knowledgeable!"
We responded:
"Hey Mallory, Thanks a lot for the awesome review! I'm really glad to hear that Katie provided you with excellent customer service and shared her vast knowledge. We're grateful to have her on our team! If you need anything else, feel free to reach out anytime. - Austin Stein - State Farm Insurance Agent, Damascus, MD"
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Hooded Dreamer

August 10, 2024

5  out of  5
rating by Hooded Dreamer
"Katie was amazing! 10/10! She was lovely to talk to and very informative! Thank you for ur help!"
We responded:
"Thanks a ton for the awesome review! I'm so glad Katie could help you out and make your experience a great one! If you ever need anything else, we're here for you! - Austin Stein - State Farm Insurance Agent, Damascus, MD"
Profile photo of Samantha Robinson

Samantha Robinson

August 10, 2024

5  out of  5
rating by Samantha Robinson
"Had a great experience with Katie on the phone . She was very knowledgeable and polite. Truly a bundle of joy"
We responded:
"Hey Samantha, thanks so much for your awesome review! I'm glad Katie could assist you so well. She's truly a gem on our team. If you ever need anything else, we're here for you! - Austin Stein - State Farm Insurance Agent, Damascus, MD"
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Matthew Ochoa

August 10, 2024

5  out of  5
rating by Matthew Ochoa
"Katie was such great help on the phone."
We responded:
"Hey Matthew, thanks for the awesome review! I'm so happy Katie could help you out. If you need anything else, feel free to reach out! - Austin Stein - State Farm Insurance Agent, Damascus, MD"
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Maria F.

August 10, 2024

5  out of  5
rating by Maria F.
"I spoke with Katie on the phone, she was very kind and helpful!"
We responded:
"Hey Maria, thanks for the awesome review! I'm glad Katie could help you out and make your experience a positive one. If you need anything else, feel free to reach out! - Austin Stein - State Farm Insurance Agent, Damascus, MD"
Profile photo of Glenn Ollague

Glenn Ollague

August 10, 2024

5  out of  5
rating by Glenn Ollague
"Katie was helpful."
We responded:
"Hey Glenn, Thanks for the awesome review! I'm glad Katie could help you out. If you need anything else, we're here for you! - Austin Stein - State Farm Insurance Agent, Damascus, MD"
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Nick Orlando

August 10, 2024

5  out of  5
rating by Nick Orlando
"Katie is really helpful with my insurance needs! Highly recommend, would recommend 10/10!"
We responded:
"Hey Nick, Thanks a lot for the awesome review! I'm so glad Katie could help with your insurance needs! We appreciate the recommendation and are always here if you need anything else! - Austin Stein - State Farm Insurance Agent, Damascus, MD"
Profile photo of Nicholas Samuels

Nicholas Samuels

August 10, 2024

5  out of  5
rating by Nicholas Samuels
"Katie was great"
We responded:
"Hey Nicholas, I'm glad you had a great experience with Katie! Thanks for sharing your feedback! - Austin Stein - State Farm Insurance Agent, Damascus, MD"
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Kimberly Guerra

August 9, 2024

5  out of  5
rating by Kimberly Guerra
"Had an amazing experience with Katie! She’s so friendly and enthusiastic! 10/10"
We responded:
"Hey Kimberly, Thanks for the awesome review! So glad you had an amazing experience with Katie! She's definitely friendly and enthusiastic! If you need anything else, we're here for you! - Austin Stein - State Farm Insurance Agent, Damascus, MD"
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J Dickinson

August 9, 2024

5  out of  5
rating by J Dickinson
"Katie was tremendously helpful and professional in answering all my questions and helping me to a resolution."
We responded:
"Hey J, Thanks for the awesome review! I'm really happy Katie could help you out and provide the professional service you needed. If you have any more questions or need further assistance, we're here for you! - Austin Stein - State Farm Insurance Agent, Damascus, MD"
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E Shrem

August 9, 2024

5  out of  5
rating by E Shrem
"Katie helped me a ton and she was very helpful for me"
We responded:
"Hey E Shrem, Thanks a lot for the awesome review! I'm really glad Katie could be so helpful to you. If you need anything else, feel free to reach out anytime! - Austin Stein - State Farm Insurance Agent, Damascus, MD"
Profile photo of Jenna Phillips

Jenna Phillips

August 9, 2024

5  out of  5
rating by Jenna Phillips
"I reached out to Katie with some questions and she answered them thoroughly and was so polite in explaining! I appreciate the great help"
We responded:
"Hey Jenna, Thanks for the awesome review! I'm so glad Katie could help answer your questions thoroughly and politely. We appreciate your kind words and are always here if you need anything else. - Austin Stein - State Farm Insurance Agent, Damascus, MD"
Profile photo of Crispin

Crispin

August 9, 2024

5  out of  5
rating by Crispin
"Katie was great, thank you"
We responded:
"Hi! Thanks a lot for your review! I'm glad Katie could help you out. If you need anything else, we're here for you! - Austin Stein - State Farm Insurance Agent, Damascus, MD"
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diego ramirez

August 9, 2024

5  out of  5
rating by diego ramirez
"I had a great experience, very friendly employees. The employee who helped me name was katie, she was very nice and was able to help me with any questions I had."
We responded:
"Hey Diego, Thanks a lot for the awesome review! I'm glad you had a great experience with our team. Katie is fantastic, and I'm happy she could help you with all your questions. If you need anything else, we're here for you! - Austin Stein - State Farm Insurance Agent, Damascus, MD"